Simple pricing, for everyone
Full-featured support with AI included. No per-seat pricing.
Free Forever
No credit card requiredGet started with the basics — perfect for trying out Support Station.
- Unlimited team members
- 25 KB articles
- 100 tickets/month
Need more? Upgrade to a paid plan with AI features.
Starter
For small teams getting started with support.
$60
/month
- Unlimited team members
- Unlimited tickets
- 100 KB articles
- 2,000 AI credits/month
- Internal knowledge
- Slack integration
- Webhooks
- API access
- Custom KB domain
Standard
For growing teams needing more AI capacity.
$175
/month
- Unlimited team members
- Unlimited tickets
- Unlimited KB articles
- 10,000 AI credits/month
- Internal knowledge
- Slack integration
- API access
- 10 webhooks
- Custom KB domain
Pro
For teams needing full automation and high volume.
$500
/month
- Unlimited team members
- Unlimited tickets
- Unlimited KB articles
- 50,000 AI credits/month
- Internal knowledge
- Slack integration
- API access
- Unlimited webhooks
- Custom KB domain
- Advanced analytics
- Priority support
Enterprise
For large organizations with custom needs.
Custom
- Everything in Pro
- Custom AI credit volume
- Dedicated support
- Custom integrations
- SLA guarantees
- SSO / SAML
Start free with no credit card required. All paid plans include a 14-day free trial.
Need to remove branding? Add white-label for $99/month. Overage credits available at $20 per 1,000 credits.
Frequently asked questions
If you can't find what you're looking for, chat with our Support Station support bot in the bottom right corner!
What channels does Support Station support?
Support Station integrates with email, API, and embeddable website forms. All conversations flow into a unified inbox for easy management.
How does the Slack integration work?
Once connected, you can see and respond to tickets directly from Slack channels. Messages sync bidirectionally, so your team never misses a customer reply.
Can I use my own domain for the knowledge base?
Yes! Standard, Pro, and Enterprise plans include custom domain support for your knowledge base. Point your subdomain like help.yourcompany.com to your Support Station KB.
Is there a free trial?
Absolutely. We offer a 14-day free trial with full access to all features. No credit card required to get started. Once the trial expires, you're welcome to continue using the free plan.
How do I migrate from my current support tool?
We offer data import tools for common platforms. For larger migrations, our team can assist with the process to ensure a smooth transition.
What integrations are available?
Beyond Slack, we offer webhooks for Zapier and custom integrations, plus a REST API for building your own connections. Check out our API documentation at docs.supportstation.io to get started.
Is my data secure?
Yes. We use industry-standard encryption and use security best practices. Your customer data is safe with us.
Can I customize the embedded widget?
The embedded support widget can be customized to match your brand colors and styled to fit seamlessly with your website.
Do you offer annual billing discounts?
Yes! Annual billing gives you two months free compared to monthly billing. Contact us for enterprise volume discounts.