AI customer support
An AI assistant for every stage.
An AI assistant for your customers, with a help desk for your team. Choose the AI capacity you need.
All paid plans include the AI assistant and unlimited team members.
Starter
Your first AI customer support assistant.
$149
/month
- AI assistant
- 5,000 AI credits/month
- Unlimited team members
- Unlimited tickets
- 100 KB articles
- Internal knowledge
- Slack integration
- Webhooks
- API access
- Custom KB domain
Standard
For growing teams needing more AI capacity.
$399
/month
- AI assistant
- 25,000 AI credits/month
- Unlimited team members
- Unlimited tickets
- Unlimited KB articles
- Internal knowledge
- Slack integration
- API access
- 10 webhooks
- Custom KB domain
Pro
For teams needing full automation and high volume.
$999
/month
- AI assistant
- 75,000 AI credits/month
- Unlimited team members
- Unlimited tickets
- Unlimited KB articles
- Internal knowledge
- Slack integration
- API access
- Unlimited webhooks
- Custom KB domain
- Advanced analytics
- Priority support
Enterprise
For large organizations with custom needs.
Custom
- Everything in Pro
- Custom AI credit volume
- Dedicated support
- Custom integrations
- SLA guarantees
- SSO / SAML
Free Forever
No credit card requiredTickets and a help center for small teams. AI is not included.
- Up to 5 team members
- 25 KB articles
- 100 tickets/month
Start free with no credit card required. All paid plans include a 14-day trial with 100 AI credits total.
Need to remove branding? Add white-label for $99/month. Overage credits available at $20 per 1,000 credits.
Frequently asked questions
If you can't find what you're looking for, chat with our Support Station support bot in the bottom right corner!
What channels does Support Station support?
Support Station integrates with email, API, and embeddable website forms. All conversations flow into a unified inbox for easy management.
How does the Slack integration work?
Once connected, you can see and respond to tickets directly from Slack channels. Messages sync bidirectionally, so your team never misses a customer reply.
Can I use my own domain for the knowledge base?
Yes! Standard, Pro, and Enterprise plans include custom domain support for your knowledge base. Point your subdomain like help.yourcompany.com to your Support Station KB.
Is there a free trial?
Absolutely. We offer a 14-day free trial with full access to all features. No credit card required to get started. Once the trial expires, you're welcome to continue using the free plan.
How do I migrate from my current support tool?
Contact our team with the tool you use, the data you need to move, and your timeline. We can help you check the available import options before you switch.
What integrations are available?
Beyond Slack, we offer webhooks for Zapier and custom integrations, plus a REST API for building your own connections. Check out our API documentation at docs.supportstation.io to get started.
Is my data secure?
Yes. We use industry-standard encryption and use security best practices. Your customer data is safe with us.
Can I customize the embedded widget?
The embedded support widget can be customized to match your brand colors and styled to fit seamlessly with your website.
Do you offer annual billing discounts?
Yes. Annual billing gives two months free compared with monthly billing. The full annual amount is billed once per year.