Articles
Insights and guides on customer support, help desk management, and building better support experiences.
Dixa Alternative: Why Teams Are Rejecting $623/Month Minimums
Looking for a Dixa alternative? Compare pricing, features, and real user complaints. See why teams are switching from Dixa's 7-seat minimums and $0.40/AI conversation to Support Station.
Support Station Team
6 min read
HelpDesk Alternative: Why Teams Are Leaving Text's Fragmented Suite
Looking for a HelpDesk alternative? Compare pricing, features, and real user complaints. Discover why growing teams choose Support Station over HelpDesk's per-agent pricing and fragmented product suite.
Support Station Team
6 min read
Hiver Alternative: Why Teams Are Breaking Free from Gmail Dependency
Looking for a Hiver alternative? Compare pricing, features, and real user complaints. See why teams are switching from Hiver's Gmail-locked platform and 60% price increases to Support Station.
Support Station Team
7 min read
Intercom Alternative: Why Teams Are Switching to Support Station
Looking for an Intercom alternative? Compare pricing, features, and real user complaints. See why growing teams choose Support Station's flat-rate pricing over Intercom's per-seat model.
Support Station Team
7 min read
Kayako Alternative: Escaping 600% Price Increases and Legacy Technology
Looking for a Kayako alternative? Compare pricing, features, and real user complaints. See why teams are fleeing Kayako's predatory pricing and outdated platform for Support Station.
Support Station Team
6 min read
Tawk.to Alternative: The Hidden Cost of 'Free' Support Software
Looking for a Tawk.to alternative? Compare pricing, features, and real user complaints. See why the 'free' helpdesk costs more than you think and how Support Station offers better value.
Support Station Team
7 min read
Zoho Desk Alternative: Why Teams Are Escaping the Complexity Trap
Looking for a Zoho Desk alternative? Compare pricing, features, and real user complaints. See why growing teams choose Support Station over Zoho's complex UI and enterprise-gated AI.
Support Station Team
7 min read